Really disappointed in this product. Looking at reviews I had high expectations which the bag and price have not lived up to. 1. The first bag got lost in the post, as it of course can happen, but I kept getting a “it is normal for your tracking info not to show for a few weeks” response from customer service. To be fair on them they did afterwards dispatch a new bag without extra cost which was appreciated, but overall took more than a month. 2. The material of the bag is 100% not yielding (not even a little bit stretchy) and has a very cheap plastic plastic feel to it. 3. The bottle holders on the side are the same material and as mentioned in some other comments will only hold a very small/thin water bottle. Otherwise if your bag is quite full (which doesn’t take too much to get there considering it is a travel pack), you can only put a water bottle in at the expense of the inner capacity. In my case and due to the non-stretchy material this resulted in a popped zipper which now doesn’t allow to close the bag properly anymore after only my first airport trip. I am a frequent traveller whose had a lot of backpacks and have never seen anything like this before on a backpack. 3. The front pockets are nice and deep, however again the material is so tight that they are beginning to rip further and threads showing on the sides. I have not put anything more than a phone, small wallet and glasses case in them and have only had the bag for a month. Both pockets have ripped the same way. 4. The iPad compartment is too small(shallow) for a regular size iPad with a standard cover. 5. The pockets are noting special whatsoever and can be found in any regular backpack. 6. The power bank is either loosing power when not in use (I fully charged it and it lost power after 14 days without use). Or it doesn’t charge a larger device like an iPad. Overall I think the bag is not well designed and thought through, and is overpriced for the quality and finish of the product I received.
